FMS (Failover Management System)
The next level of services above the resident engineer is FMS. Under this service a complete site study and documentation is first carried out. Based on this, Buyer’s Infotech offers a host of services which are mentioned in the Brief Scope of Services below:
The advantage of FMS over resident engineer services is apart from providing Full Day site engineers, Buyer’s Infotech also provides the following things:
• Complete mapping & documentation of all the IT processes and equipment’s at the client site.
• Well-documented reports for all Processes & Services are submitted at pre-defined frequencies in an easy to understand format.
These results in the following benefits for any client:
• Entire network gets high uptime and availability.
• Total documentation of network & all IT processes.
• Periodic Virus control & preventive maintenance.
• Inventory control and Asset Movement.
• Regular & pro-active health monitoring of important assets like Servers, Switches etc.
• Guaranteed Back-up of all your vital Data, thru’ highly efficient systems & periodic report submitted for the same.
• Security monitoring of the entire Network for any internal / external intrusion.
• Reliable operation & reduction on total cost of ownership.
• Optimum utilization of manpower.
• Human independent system.
Brief Scope of Services offered by Buyer’s Infotech FMS Engineers
• Hardware Support Services
• Software support service
• Pre & Post Installation
• Mail System Management
• Network Management
• Server Management
• Virus Control
• IT Security Management
• Data and backup management
• User Management