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Anti-Virus

Viruses, worms and Trojans are software programs that have been written by individuals to disrupt or interfere with your computer files.

Viruses, worms and Trojans are software programs that have been written by individuals to disrupt or interfere with your computer files.
Viruses – Programs that can corrupt your software programs, disrupting the way they work—even how your computer functions.

Worms – Specific types of viruses that spread copies of themselves to other computer systems (usually via network connections). Unlike “typical” viruses, worms do not generally infest your programs or operating systems, but greatly increase network or web traffic as they spread.

Trojans – Specific types of viruses that seem harmless but can damage your computer files (like the mythical Trojan Horse)
• Unlike a “true” virus, Trojans can't reproduce themselves, nor can they infect your programs.
No matter how you connect to the Internet, it is wise keep your computer protected using anti-virus software. You'll save time and money in the long run.
The Buyer’s Infotechprovided Internet Security Manager Anti-Virus feature protects your computer against viruses, worms and Trojans in the following ways:
• Automatic updates every three hours.
• The ability to scan a specific file, folder or drive with a simple right-click
• Scheduled scans.
• Automatic email attachment scans.
• Automatic scans of the files you download online.

CC Tv

Security System with High resolution & Good quality images

CCTV (closed-circuit television) is a TV system in which signals are not publicly distributed but are monitored, primarily for surveillance and security purposes.
CCTV camera system is being widely employed as a security system for surveillance in offices as well as homes. It is used for monitoring purposes to keep a close vigil. Not only in closed or private places; CCTV camera system extends as a security system in public and crowded places like traffic intersections, malls, shops, etc.
CCTV relies on strategic placement of cameras, and observation of the camera's input on monitors somewhere, Because the cameras communicate with monitors and/or video recorders across private coaxial cable runs or wireless communication links, they gain the designation "closed-circuit" to indicate that access to their content is limited by design only to those able to see it.

Key Benefits:
User friendly operation

High resolution & Good quality images

High compression ratio to save hard drive space and band width Power efficient to save running cost

Easy recording, search and back up

1. Deters Crime The presence of CCTV camera system for surveillance will reduce petty thefts and vandalism in shops, malls and other public places.

2. Helps Maintain Records The images and videos captured by a CCTV camera system are often recorded and stored into a database.

3. Protects Employees This is particularly helpful in customer service centers. The employees providing customer service may sometimes be subjected to verbal abuse or physical attacks. CCTV camera system helps to identify such instances and act immediately. It is also helpful to keep a tab on the activities of the employees

4. For Evidence in Lawsuits In legal cases of thefts and other forms of crime, videos and images provided by the CCTV camera system can serve as a valid proof and evidence against the defaulter. This assists in making legal claims as well.

Buyer’s Infotech Offering:
• Home/ Office/Factory Network

Brands:
• HikVision, JKDC, Vians, Campro, Jovision,Avtech, etc.

Firewall

Complete Data Security with Access Control

A "firewall" is an over-arching term to describe a specialized defense system for a computer network. The term comes from construction, where specialized fire-prevention systems involve fire-resistant walls being placed strategically in buildings to slow the spread of a fire.
In the case of computers, the term describes hardware or software that slows the invasion of a computer system by blocking viruses and hackers.
Firewalls can be either hardware or software-based.

Key Benefits:
Complete Data Security with Access Control.
(i.e. no external Hacking allowed.)
Gateway Anti-Virus
(This is like a Security Guard at the Door & the Desktop Anti-Virus is like the Safe in which we keep our
Valuables.)
Anti- Spam (for reducing the Junk emails)
Internet Usage control & Management
(i.e. keeping a watch on which employee visits which web-site).
Internet Band-Width Management
(Allocating a fixed band-width to each user & also allotting more band-width to Directors & Key users
Internet Link Aggregation & Auto Failover (i.e. when 2 different Internet lines are used client gets the combined
power of both & if one of them Fails then Auto Switch-Over to the other).
Data Theft / Leaks are not only due to external Hacking, in fact it is more due to internal employees un-knowingly
or knowingly leaking Data.

BI’s Approach & Methodology
At Buyer’s Infotech we strongly believe in not just selling boxes but providing solutions. Hence our technical team of Firewall specialists first analyze the exact need of the client & then suggest the right make & model which supports the client's exact requirements. e.g. If a client wants to use the Firewall mainly for preventing Data Leaks happening from internal users, then there are only one or 2 models which are best suited for the above task.

Buyer’s Infotech Offering:
• We provide firewalls of different Makes & Models after doing a detailed Analysis of the client'sneeds.
• We provide Brands like: Cisco Pix , Cyber Roam, Forti gate, Gajshield, Sonic Wall, etc.

Data Backup

can prevent the loss of critical, and what might otherwise be irrecoverable, documents in the event of a hard disk crash or theft of a laptop.

• Data backups can prevent the loss of critical, and what might otherwise be irrecoverable, documents in the event of a hard disk crash or theft of a laptop.
• Automatic Data backups are necessary in order to back up stored data and to enable data recovery should the system crash. By automating a backup through a regular backup system, the user doesn't have to protect data manually.
• Data Backup should be done for:
Servers - (Email server, Data server etc.)
Critical Desktops / Laptops - (e.g. Director’s PC etc.)
There should also be a system for:
Disaster Recovery (i.e. even in case of extreme acts of God like, Fire, Earthquake, Flood, etc.)

Key Benefits:
• Completely Human Independent

Supports Multiple copies, (Monday, Tuesday, etc.)

Takes Full as well as Incremental Backup

Needs minimum monitoring

Supports RAID / Mirroring within the BOX

i.e. even if the HDD where the backup is taken fails, there is a backup of that also

BI’s Approach & Methodology

At Buyer’s Infotech we Strongly believe in not just selling boxes but providing Solutions. Hence our technical team of Data Backup specialists first analyze the exact need of the client, the size of the Data & also the type of Data.
Then they suggest the right system for Data Backup & also for the right System for Disaster Recovery.

Buyer’s Infotech Offering:
Make backups automatic and continuous
Make data easily accessible in case of disaster
Encrypt data
Protect data

Laptop Repair

Buyer’s Infotech is an authorized partner for all above Brands

• Apart from the Regular Laptops we also have specialized & High-end Laptops like, Ultra-Light Weight Note Books, Tablet Note Books, even Intel Atom processor based "NET BOOK" from all major Brands.
• In Ultra-Light Weight Laptops we have options with 7", 10" & 12" Screen sizes.
• We can also provide special prizes for Bulk purchase of 10 & above quantity.
• Buyer’s Infotech deals in all major Brands like, HP, Compaq, Sony VAIO, Lenovo, Acer etc.
• Buyer’s Infotech is an authorized partner for all above Brands.

IT Repair

specialize in troubleshooting, servicing and repairing a wide variety of hardware and software-related personal computer issues and computer network problems

IT Repair Service is a unique service to both home and business users specialize in troubleshooting, servicing and repairing a wide variety of hardware and software-related personal computer issues and computer network problems. Issues that typically require computer repair include failed hardware components, software bugs, driver incompatibilities, spyware and malware problems, network connectivity problems, operating system upgrades, and complete computer overhauls.

Key Benefits:
Hardware service upgrades

Software installation

Disaster recovery and assessment

Network and wireless troubleshooting

Virus, spyware and adware scanning and removal

Buyer’s Infotech Offering:
• Free pick up & Delivery from Home and offices.
• Pickups are typically scheduled for the next business day.

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As technology becomes increasingly more complex, important resources necessary to keep the network running at optimal levels become more difficult to find and retain. Whatever the size of your company or the nature of your market, Buyer’s Infotech(BI) has the right people for you. We are able to offer Resident Engineer Services to ease the day to day challenges a company will face and thus helps in all the IT Related activities. We can provide Resident Engineers for a wide variety of deliverables. Common Resident Engineering services include:
• Full day resident engineers
• Half day resident engineers
• Customized

WHY BI RESIDENT ENGINEERS:
• Reduced Response time
• Immediate solution to all IT problems.
• Increase in productivity.
• Speed & Performance: Equivalent to Wired Network’s
• Key Highlight’s: Centralized Management
- Intrusion Detection & Prevention
- Low Cost for Deployment / maintenance

BI Offering:
• Home/ Office Network
• Large Office / Entire Buildings Network
• Multi – City Network
• Call Center Network
• Education / Factory Campus Network
• Home / Office Wireless Networks
• 5 Star Hotels & Hospitals Networks
• Stock Broker’s Network & Server Room

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The next level of services above the resident engineer is FMS. Under this service a complete site study and documentation is first carried out. Based on this, Buyer’s Infotech offers a host of services which are mentioned in the Brief Scope of Services below:
The advantage of FMS over resident engineer services is apart from providing Full Day site engineers, Buyer’s Infotech also provides the following things:

• Complete mapping & documentation of all the IT processes and equipment’s at the client site.
• Well-documented reports for all Processes & Services are submitted at pre-defined frequencies in an easy to understand format.

These results in the following benefits for any client:
• Entire network gets high uptime and availability.
• Total documentation of network & all IT processes.
• Periodic Virus control & preventive maintenance.
• Inventory control and Asset Movement.
• Regular & pro-active health monitoring of important assets like Servers, Switches etc.
• Guaranteed Back-up of all your vital Data, thru’ highly efficient systems & periodic report submitted for the same.
• Security monitoring of the entire Network for any internal / external intrusion.
• Reliable operation & reduction on total cost of ownership.
• Optimum utilization of manpower.
• Human independent system.

Brief Scope of Services offered by Buyer’s Infotech FMS Engineers
• Hardware Support Services
• Software support service
• Pre & Post Installation
• Mail System Management
• Network Management
• Server Management
• Virus Control
• IT Security Management
• Data and backup management
• User Management

So far the very meaning of the word "Service" in any IT related activity means "Reactive Support". i.e. We have a problem & someone attends (i.e. Reacts) to it. We have always done everything to prevent the Problem from occurring in the first place !! That’s what Buyer’s Infotech’s AMS is all about.

It's about a proactive & preventative approach to IT systems management !! This is possible through the use of a series of "Best Practices" that we have developed over years of collective experience. Best practices for tasks such as:
Virus Protection
Disk Drive Analysis
Security Patch Management
Application Usage
System Auditing
Backup and Disaster Recovery
User Policy Enforcement

Best practices that are embodied in an automated state-of-the-art infrastructure that gives you immediate response time, access to resources and proactive solutions.
Our technology expertise becomes your competitive advantage.
At Buyer’s Infotech, we understand this. We also know that businesses are constantly challenged by the task of managing the demands of business growth while coping with continuous technology challenges

Our focus is to keep your IT systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. We’re here to help you realize the productivity gains and ROI you have been expecting from your computer systems all along

AMS (Automated Management Service) from {Buyer’s Infotech} consists of various service level offerings that provide affordable proactive IT management and support. Utilizing our unique framework for providing managed IT services, {Buyer’s Infotech} provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business

It's not just about monitoring, that just lets you know something is wrong. And it’s not just about remote access to your systems to troubleshoot issues.

By maximizing the benefits of technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently and without fail.
As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. This reduces or eliminates any impact on the business.

Consistency creates reliability which results in predictable costs. How many times have you received a bill that you couldn't understand or begin to determine if it was justified?
Consistency is the cornerstone of {AMS (Automated Management Service)}

AMS (Automated Management Service) Features:
• Site Assessment and Inventory
• Proactive Service

We keep you informed by providing regular communication and executive reports covering the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes.

AMS (Automated Management Service) Benefits :
• Reliability
• Security
• Consistency
• Productivity Gains
• Cost Management and Control
• Performance
• Managed Expansion and Growth

Buyer’s Infotech provides you with a single source of professional expertise and resources you need to streamline system management and support functions at an affordable price. (Buyer’s Infotech) uses advanced processes, tools and methodologies, to deliver superior services that match your needs. You can choose from a variety of service plans that range from routine system maintenance and management to complete IT outsourcing. We will help you turn your data networks into an effective, efficient component of your growing business.
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Annual maintenance contract (AMC). Under this contract any customer’s issue will be resolved within maximum 8 working hours. No one can understand the value of time as much as you. Each time your PC or internal network fails, you lose precious man-hours, valuable client’s goodwill and loss of business. Why?.......Possibly because your existing maintenance service provider isn't fast enough to service your needs. Worse, he isn't competent, so what do you do? Relax..... help is just a click away:
We specialize ourselves and have 100% solution for all the problems faced by users
• Service within 8 working hours
We have a Rapid Action Force of more than 30 highly trained and qualified service engineers placed all across Bangladesh. They are easily & quickly available to help you with your PC or network problems.

• Back-up for your PC
Your work shouldn't come to a halt while your PC is getting repaired. That's why we will provide you with a back-up PC service, that no other annual service provider offers.

• Speedy networks
Your intranet is the backbone of your business. Faulty or slow configurations can affect the efficiency with which you use your network for computers. With over 500 man-hours so far spent by us on providing networking solutions, we are among the few solutions company to help you attain unbelievable speeds from your network.

• Annual IT Consultancy
We understand that your company needs a partner who is not nearly a box pusher but understands two things. 1. The latest technology launches & new product. 2. How to deploy these new technologies & products at your site, so that it results in savings of time, money, manpower & space, and we promise to provide you these services free of cost for one whole year.

• Free Computer Provided
Buyer’s Infotech promises to give you total spares of one computer free of cost for every 30 machines purchased / maintained by Buyer’s Infotech at a single Location.

Buyer’s Infotech offers two types of services to all their AMC clients
• Comprehensive AMC
• Non-comprehensive AMC
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